Basic Plan

100 negotiations / month
Shopify App only
Management dashboard
Optimise negotiations for more conversions or better margins
Create rules on single products, categories or the whole store
Negotiate on product page only Single item checkout only
Email customers counter offers after failed negotiations
Customisable button
Live chat support

Pro Plan

1000 negotiations / month
/ Per month (With 1 month free trial)
Book a demo call
All Features from BASIC plan
WooCommerce and Magento integration
Exit intent, dwell time and page revisit triggers
Timed and Recurring Rules
Average Order Value (AOV) boosting tools
In-chat product recommendations
Negotiate on cart
Mixed basket checkout - negotiated and full price items
Customisable Brand Value Statements to persuade shoppers in-chat
Stackable discount codes (Shopify)
In-chat 'gift with purchase' offers
Magic links for email and social campaigns

Premium Plan

Unlimited negotiations
of converted sales (Variable based on volume)
Book a demo call
All Features from Pro plan
API Access
Advanced dashboard and reporting
White label options
Premium support
Algorithm optimisation

Do You Have Questions?

A list of frequently asked questions to help you understand how it works.

How do I install Nibble?

If you are on Shopify, install the app by clicking here and follow the instructions. If you have any issues (or would prefer us to do it for you) email us at and we can request access to your store to do it for you. This service is completely free.

If you’re on WooCommerce or Magento, Nibble can be installed in minutes with our respective plugins, no coding required. Contact us so we can get you set up.

If you’re not on Shopify, WooCommerce, or Magento, we have an API that is simple to use. Please contact us and we will provide you with documentation and credentials.

What information does Nibble need to start working?

Nibble only needs to know the maximum discount you’re willing to give, and your objective:

  • Improve Conversion. Nibble will agree more deals closer to your maximum discount.
  • Improve Margin. Nibble will try to agree deals at a better margin for you, and offer your maximum discount less often.
  • Balance Performance. Nibble will act independently between these two presets. Not too hot, not too cold – just right.

Does Nibble have to appear on all of my products?

No, it can be easily toggled on/off for different categories or individual products as needed. It can also be activated on user behaviours like dwell time, number of visits to a page and exit intent.

Can I customise the appearance of Nibble to fit in with my brand?

The Negotiate button is fully customisable to fit in with your brand UI – you can change the shape, colour and font as needed.

Is there any risk when using Nibble?

In rare circumstances, Nibble might negotiate itself a position at your company as a new member of staff. It’ll be the best hire you ever made, though.

But seriously, it can be as targeted as you need it to be so there’s no risk of Nibble affecting your full-price sales. Win-win.

Memorable transactions that make everyone smile

You win

More sales, clear stock, better margins and brand differentiation.

Your customer wins

Make them feel heard, indulged and entertained.